WildChat / research hub

Bibliography

Research using WildChat

Research on chatbot use, safety, evaluation, and training.

Papers introducing, exploring, and using WildChat and WildVis, with summaries, findings, and citations.

Literature checked 2026-10-19 · 32 papers · Download the bibliography

Showing 32 papers

2024Dataset

WildChat: 1M ChatGPT Interaction Logs in the Wild

Wenting Zhao, Xiang Ren, Jack Hessel, Claire Cardie, Yejin Choi, Yuntian Deng

Introduces consented, multilingual, multi-turn conversations with GPT-3.5 and GPT-4, together with timestamps and metadata for studying use across time and locations. The paper examines language and prompt diversity, toxicity and jailbreaks, and instruction tuning with WildLlama.

WildChat covers 68 languages with more than 100 user prompts each. The paper demonstrates instruction tuning with a Llama-2 7B model.

2024Evaluation

WildBench: Benchmarking LLMs with Challenging Tasks from Real Users in the Wild

Bill Yuchen Lin, Yuntian Deng, Khyathi Chandu, Faeze Brahman, Abhilasha Ravichander, Valentina Pyatkin, Nouha Dziri, Ronan Le Bras, Yejin Choi

Turns challenging user requests from WildChat into an evaluation set with task-specific checklists. The selection process combines language and quality filters, model difficulty estimates, and manual review. Selected conversations are held out of the public WildChat release.

For the top-ranked models evaluated in the paper, WB-Reward has a Pearson correlation of 0.98 with Chatbot Arena's human-voted Elo ratings.

2024User behavior

Developing Story: Case Studies of Generative AI's Use in Journalism

Natalie Grace Brigham, Chongjiu Gao, Tadayoshi Kohno, Franziska Roesner, Niloofar Mireshghallah

Matches conversations in WildChat to published articles from two news agencies, documenting how source material and generated drafts enter journalistic workflows. The study examines input materials, overlap with published text, and publication timing.

The authors match 78 conversations to 111 published articles and report a median output-to-publication ROUGE-L overlap of 0.62.

2024Safety

WildTeaming at Scale: From In-the-Wild Jailbreaks to (Adversarially) Safer Language Models

Liwei Jiang, Kavel Rao, Seungju Han, Allyson Ettinger, Faeze Brahman, Sachin Kumar, Niloofar Mireshghallah, Ximing Lu, Maarten Sap, Yejin Choi, Nouha Dziri

Mines naturally occurring jailbreak tactics and combines them into adversarial tests and synthetic safety-training examples. The resulting WildJailbreak resource contains harmful and benign requests in both direct and adversarial forms, enabling experiments on safety and over-refusal.

WildChat and LMSYS-Chat-1M yield 5,688 tactic clusters. The synthetic WildJailbreak dataset contains approximately 262,000 prompt-response pairs.

2024Safety

WildGuard: Open One-Stop Moderation Tools for Safety Risks, Jailbreaks, and Refusals of LLMs

Seungju Han, Kavel Rao, Allyson Ettinger, Liwei Jiang, Bill Yuchen Lin, Nathan Lambert, Yejin Choi, Nouha Dziri

Builds a moderation model that jointly identifies harmful requests, harmful responses, and refusals. WildChat contributes real user prompts and, through the WildTeaming pipeline, observed jailbreak tactics used to construct adversarial examples.

WildGuardMix contains roughly 92,000 examples, including a 5,299-item human-annotated test set. The resource supports both safety evaluation and moderation-model training.

2024Exploration tools

JailbreakHunter: A Visual Analytics Approach for Jailbreak Prompts Discovery From Large-Scale Human-LLM Conversational Datasets

Zhihua Jin, Shiyi Liu, Haotian Li, Xun Zhao, Huamin Qu

Provides visual analysis at the group, conversation, and individual-turn levels to find jailbreak attempts in conversation logs. Analysts combine filtering, cluster views, conversation timelines, and comparisons with previously reported prompts; a case study uses WildChat to investigate multi-turn attempts after an initial model refusal.

The WildChat case study filters for multi-turn interactions and moderation scores to narrow the search to 503 conversations. Evaluation includes two case studies and interviews with nine researchers.

2024Privacy

Trust No Bot: Discovering Personal Disclosures in Human-LLM Conversations in the Wild

Niloofar Mireshghallah, Maria Antoniak, Yash More, Yejin Choi, Golnoosh Farnadi

Studies the tasks and contexts in which people disclose personal or sensitive information to chatbots. It combines automated PII detection with task and sensitive-topic taxonomies, releasing annotations that support analyses beyond conventional identifiers.

Sensitive disclosures in the analyzed sample include preferences, personal habits, and application-related information that conventional PII detectors miss.

2024Training

WildFeedback: Aligning LLMs With In-situ User Interactions And Feedback

Taiwei Shi, Zhuoer Wang, Longqi Yang, Ying-Chun Lin, Zexue He, Mengting Wan, Pei Zhou, Sujay Kumar Jauhar, Sihao Chen, Shan Xia, Hongfei Zhang, Jieyu Zhao, Xiaofeng Xu, Xia Song, Jennifer Neville

Converts naturally occurring user feedback into preferred and dispreferred responses. Its pipeline detects satisfaction and dissatisfaction, constructs preference examples, and evaluates responses against checklists derived from the feedback.

WildFeedback contains 20,281 preference examples. Fine-tuned models improve on the paper’s alignment and checklist-based evaluations.

2024Exploration tools

WildVis: Open Source Visualizer for Million-Scale Chat Logs in the Wild

Yuntian Deng, Wenting Zhao, Jack Hessel, Xiang Ren, Claire Cardie, Yejin Choi

Provides search filters and an embedding map for exploring WildChat and LMSYS-Chat-1M. Its case studies connect individual conversations to broader topic patterns and reproduce examples from research on journalism and personal disclosures.

The visual comparison identifies a Midjourney prompt-generation cluster in WildChat and a chemistry cluster in LMSYS-Chat-1M.

2025Training

WildChat-50M: A Deep Dive Into the Role of Synthetic Data in Post-Training

Benjamin Feuer, Chinmay Hegde

Uses WildChat prompts to compare responses from more than 50 open-weight model checkpoints and study the choice of synthetic-data generator. The authors also construct Re-Wild, a supervised fine-tuning mixture, and test it with Llama-3.1 8B.

Re-Wild outperforms the Tulu-3 SFT mixture on the paper’s aggregate evaluations using 40% as many training samples.

2025Safety

Speak Easy: Eliciting Harmful Jailbreaks from LLMs with Simple Interactions

Yik Siu Chan, Narutatsu Ri, Yuxin Xiao, Marzyeh Ghassemi

Uses conversations found through WildVis to study safety failures during multi-step and multilingual interactions. The paper introduces HarmScore to assess the actionability and informativeness of harmful responses, and tests these interaction patterns across four safety benchmarks.

Figure 2 uses WildVis conversations to illustrate the interaction patterns tested in the safety evaluation.

2025Evaluation

SeaExam and SeaBench: Benchmarking LLMs with Local Multilingual Questions in Southeast Asia

Chaoqun Liu, Wenxuan Zhang, Jiahao Ying, Mahani Aljunied, Anh Tuan Luu, Lidong Bing

Builds Southeast Asian evaluation sets from local sources and uses real conversations to test how closely they reflect everyday requests. WildChat and LMSYS-Chat-1M supply the Wild Queries comparison corpus after language checks, length limits, and filtering.

In embedding-based comparisons, the locally constructed SeaExam and SeaBench are closer to the observed query distribution than translated MMLU and MT-Bench.

2025Safety

Trust Me, I’m Wrong: LLMs Hallucinate with Certainty Despite Knowing the Answer

Adi Simhi, Itay Itzhak, Fazl Barez, Gabriel Stanovsky, Yonatan Belinkov

Uses WildVis to check that prompt variations in a hallucination study resemble real human requests. The paper studies cases where models give confident incorrect answers after small prompt changes despite consistently answering the original question correctly.

The authors use WildVis searches and WildChat examples to validate the help-seeking language used in their evaluation prompts.

2025Evaluation

Navigating Rifts in Human-LLM Grounding: Study and Benchmark

Omar Shaikh, Hussein Mozannar, Gagan Bansal, Adam Fourney, Eric Horvitz

Analyzes how users and assistants establish mutual understanding, alongside Bing Chat and human-human MultiWOZ conversations. It releases grounding annotations, a forecasting approach, and RIFTS to test when assistants should clarify, ask follow-up questions, or proceed.

RIFTS contains 1,740 tasks. The evaluated assistants rarely take useful grounding initiative; forecasting-based prompting improves their performance.

2025Language and culture

“An bhfuil Gaeilge agat?”: Differences in User Interaction and Assistant Responses Across Languages of European Origin in Large-scale Conversational Datasets

Aldan Creo

Compares topics, conversation length, sentiment, moderation scores, and inferred satisfaction across 28 languages using WildChat and LMSYS-Chat-1M. The study combines corpus analysis with a classifier for user–assistant–user interaction triples.

Topics substantially overlap across language groups, while conversation length and moderation scores vary. A model estimates satisfaction from user–assistant–user interaction triples.

2025User behavior

Prototypical Human-AI Collaboration Behaviors from LLM-Assisted Writing in the Wild

Sheshera Mysore, Debarati Das, Hancheng Cao, Bahareh Sarrafzadeh

Studies how users steer writing across successive turns. The authors label follow-up types, identify recurring collaboration patterns with principal component analysis, and relate those patterns to writing intents such as brainstorming, technical drafting, and long-form composition.

Seven collaboration patterns account for 80–85% of the variance in the analyzed follow-up representations; explicit positive or negative feedback appears in only a small minority of sessions.

2025Evaluation

A Course Correction in Steerability Evaluation: Revealing Miscalibration and Side Effects in LLMs

Trenton Chang, Tobias Schnabel, Adith Swaminathan, Jenna Wiens

Uses keyword searches and manual review in WildVis to select realistic goals for text rewriting. The study tests whether models can change one property, such as reading difficulty or formality, while controlling other properties.

WildVis examples support the choice of rewriting goals. The experiments find miscalibration and unintended changes to other text properties.

2025Evaluation

From Chat Logs to Collective Insights: Aggregative Question Answering

Wentao Zhang, Woojeong Kim, Yuntian Deng

Introduces aggregative question answering: answering questions that require combining evidence across many conversations. WildChat-AQA pairs conversation text and metadata with inferred topics and keywords, and compares retrieval, fine-tuning, and the PROBE retrieval method.

The benchmark contains 6,027 questions over 182,330 conversations. PROBE improves over standard retrieval, with retrieval and reasoning errors remaining in the evaluated systems.

2025Evaluation

RewardBench 2: Advancing Reward Model Evaluation

Saumya Malik, Valentina Pyatkin, Sander Land, Jacob Morrison, Noah A. Smith, Hannaneh Hajishirzi, Nathan Lambert

Builds a reward-model benchmark around previously unseen human prompts from WildChat, combining quality and topic filtering with manual verification. It evaluates reward models across factuality, precise instruction following, math, safety, focus, and ties, and studies how benchmark scores relate to best-of-N sampling and RLHF.

WildChat supplies the human-prompt domains: factuality (475), precise instruction following (160), math (183), and focus (495). The safety and ties domains use other prompt sources.

2025User behavior

User Feedback in Human-LLM Dialogues: A Lens to Understand Users But Noisy as a Learning Signal

Yuhan Liu, Michael J. Q. Zhang, Eunsol Choi

Examines the frequency, meaning, and usefulness of implicit feedback in real conversations. It separates feedback polarity from what users actually request, and tests whether regenerating responses with that additional context improves model training.

Feedback semantics help on MTBench but do not consistently improve the longer, more complex WildBench tasks; positive feedback alone can be a noisy training signal.

2025User behavior

Show or Tell? Modeling the evolution of request-making in Human-LLM conversations

Shengqi Zhu, Jeffrey M. Rzeszotarski, David Mimno

Introduces ReCCRE, which separates request content, context, assigned roles, and general expressions in user prompts. The study tracks how users phrase requests as they gain experience and over calendar time.

Users include more context in their requests over time, and individual users’ expression patterns tend to stabilize with experience.

2025Information access

WildClaims: Conversational Information Access in the Wild(Chat)

Hideaki Joko, Shakiba Amirshahi, Charles L. A. Clarke, Faegheh Hasibi

Examines factual information conveyed by chatbot responses, including when the user's main task is editing or creative writing. It releases extracted claims and check-worthiness annotations to study information access beyond explicit questions.

WildClaims contains 121,905 extracted claims from 7,587 assistant utterances; estimated check-worthy-conversation prevalence varies substantially with the annotation method.

2025Safety

WildCode Revisited: A Comprehensive Empirical Study on the Security of LLM-Generated Code

Kobra Khanmohammadi, Pooria Roy, Raphael Khoury, Abdelwahab Hamou-Lhadj, Wilfried Patrick Konan, Alexander Da Re, Nicholas Rebelo Melo

Examines the security and quality of code generated in real user interactions, together with user intent and follow-up behavior. The extended study also tests security-oriented prompting strategies using prompts derived from the observed logs.

Security concerns are uncommon in the analyzed user requests, even when generated code has detected problems.

2026Training

WildReward: Learning Reward Models from In-the-Wild Human Interactions

Hao Peng, Yunjia Qi, Xiaozhi Wang, Zijun Yao, Lei Hou, Juanzi Li

Trains reward models directly on implicit user feedback using ordinal regression. Its pipeline classifies feedback, filters ambiguous signals, and validates refusal cases before training; experiments examine calibration, cross-prompt score consistency, user diversity, and online DPO.

Broader user diversity improves reward modeling. WildReward models also improve online DPO results over the reward-model baseline tested in the paper.

2026User behavior

Invisible failures in human-AI interactions

Christopher Potts, Moritz Sudhof

Develops a taxonomy of eight failure patterns that may occur without an explicit user complaint. The authors use model-assisted annotations with human oversight to analyze failures and compare original responses with newer models on a sampled set of prompts.

Among conversations labeled as failures in the annotated sample, 79% were invisible: the user gave no overt signal of the problem.

2026User behavior

A paradox of AI fluency

Christopher Potts, Moritz Sudhof

Relates inferred AI fluency to task complexity and conversational outcomes. The study compares active iteration, critical evaluation, and passive acceptance, and examines how these behaviors relate to visible and invisible failures.

More fluent users attempt harder tasks and show more visible failures, yet achieve greater success on complex work; less fluent users more often have failures without overt negative feedback.

2026Evaluation

Quantifying the Utility of User Simulators for Building Collaborative LLM Assistants

Joseph Suh, Ayush Raj, Minwoo Kang, Serina Chang

Tests whether learning a user simulator from real conversations helps train assistants that work better with people. The study fine-tunes simulators on WildChat user utterances, trains assistants through simulated interaction, and evaluates them on WildBench and in a study with 283 participants.

The assistant trained with the learned user simulator wins 58% of comparisons against the initial assistant in the human study; training with a role-playing model yields 51%.

2026User behavior

Adopt ≠ Adapt: Longitudinal Analyses of LLM Conversations in the Wild

Rebecca M. M. Hicke, Kiran Tomlinson

Compares individual and population-level usage patterns in Bing Copilot and WildChat-4.8M. The study tracks changes over a user’s history and compares users with different activity levels across the two platforms.

WildChat users’ intent and domain distributions more closely resemble high-activity Copilot users than low-activity users.

2026User behavior

AI Fiction in the Wild

Neel Gupta, Maria Antoniak, Melanie Walsh

Studies how people generate and consume fiction through chatbots, combining conversation classification with close reading of repeated story requests. The authors examine fanfiction, roleplay, and erotic fiction, and discuss how iterative generation can reshape the relationship between reader and writer. A companion viewer supports exploration of the fiction subset.

The study classifies 195,271 conversations (34%) as fiction. Sampling one conversation per inferred user reduces this share to 7.1%.

2026Language and culture

A corpus-based analysis of politeness strategies in Arabic speakers’ interactions with ChatGPT

Saleem Abdelhady, Konstantinos M. Pitychoutis

Examines user-side politeness in Arabic conversations selected through WildVis. The authors code prompts with an adapted Brown and Levinson framework and compare openings, conversation bodies, closings, and topic shifts to study directness and relational language in human–AI interaction.

Bald on-record strategies account for 88.42% of coded instances in the selected conversations.

2026User behavior

Prevalence of Mental Health Discussions in Publicly Available Generative AI Conversations

Ryan K. McBain, Li Ang Zhang, Alyssa Burnett, Jonathan H. Cantor, Hao Yu

Studies how the definition of a mental-health conversation changes prevalence estimates in WildChat-4.8M. A classifier scores topicality, help-seeking intent, clinical language, and affective risk, with validation against independently coded conversations.

The estimated share of mental-health conversations is 0.21% when the definition requires explicit help-seeking for an identifiable person, and 4.90% when any mental-health topicality qualifies.

2026User behavior

The Garden of Forking Prompts: How Users Explore Narrative Space in Story Generation

Advait Deshmukh, Nora Benedict, Melanie Walsh, Maria Antoniak

Introduces WildStories, containing 275,635 story prompts, and WildEdits, containing 24,291 reconstructed edit trees. The study follows revisions across separate conversations, organizes edits by direction and narrative target, and uses this framework to generate story-prompt variations for evaluation.

94.2% of prompts with an identified parent link to a different WildChat conversation, showing how story revisions span separate conversations.

Related tools

Aaron Snoswell’s advanced-search fork of WildVisualizer adds compound phrase searches, excluded phrases, and user/assistant turn filters.